Privacy Policy

We collect information you provide directly — such as your name, email address, business name, and project details when you contact us, request a quote, or purchase a template or service. We also collect technical information automatically when you use our website: IP address, browser type, pages visited, referral source, and session duration. This is collected via cookies and analytics tools (Google Analytics, Vercel Analytics). If you make a payment, billing information is processed by our payment processors (Razorpay, PayPal, Stripe). We do not store your card details.

We use your information to: - Deliver the services or products you've requested - Communicate about your project, order, or enquiry - Send transactional emails (receipts, delivery confirmations, support replies) - Improve our website and offerings based on usage patterns - Comply with legal obligations We do not sell, rent, or share your personal data with third parties for marketing purposes.

Our website uses cookies for analytics and to remember your preferences. You can disable cookies in your browser settings, though some functionality may be affected. We use: - Essential cookies (session management, security) - Analytics cookies (Google Analytics — anonymised IP) - Preference cookies (theme, language)

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Project-related communications are retained for 5 years. You may request deletion of your data at any time by contacting us.

Under applicable data protection law (including India's Digital Personal Data Protection Act, 2023), you have the right to: - Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Withdraw consent for processing - Lodge a complaint with the relevant data protection authority To exercise any of these rights, email us at legal@xydon.in.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. This policy applies only to information collected through xydon.in and related subdomains.

We implement industry-standard security measures — encrypted connections (HTTPS), access controls, and secure hosting — to protect your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take all reasonable steps to protect your information.

We may update this policy from time to time. Material changes will be communicated via email or a notice on our website. The "Last updated" date at the top of this page reflects the most recent revision.

For any privacy-related questions or requests: Xydon-Ecom Email: legal@xydon.in